SHIPT. You did seem great. You did seem to be worth the cost (and perhaps then some). You did make me reconsider my on-again-off-again love affair with technology (mostly off-again...seriously, I try to get over you and you keep hanging around and hanging around and making me think twice/thrice/fourthice about how much I should love you.
But Shipt...you bite. Big time.
First blush - $100 a year to have someone else pick up my groceries for me and then deliver them to me?!? I'm just about as cheap as they come with new-fangeled doo-hickies and thing-a-ma-bobs, but this seems like moolah well spent.
We be cheap around this here place. I do not own/use a smart phone. The boy does not own/use a smart phone. I hear that there's a new one coming out. $1000. That (
Second blush - My new grocery store situation has expanded by a couple of possibilities, none of which are regularly not busy. And, I don't have the luxury of much kid-free time to stroll happily up & down the aisles in my pixie chinos & wedges like one might see in a happy-camper advertisement. My kids enjoy racing the shopping cart up and down the toothpaste aisles, talking LOUDLY even if I'm standing right behind them, and engaging in games of we'll-pretend-that-Mommy-can't-see-us. I maybe pretended that they weren't my children and calmly went to the frozen section & found 2 pints of ice cream just this week. Hypothetically speaking. Basically, it's a bit of a hassle to take them, and we're a 1-small, 1-medium trips a week kind of family now.
Third blush - The price went down a few weeks ago. Really down. Like 50% down. And I signed up. I'ma never gonna take those kids to that place again, at least for a year while someone else endures the struggle for me.
Fourth blush - I hated it. I hated the mark-ups on just about everything (1-lb. of grapes for $14? a box of basic Puffs for $2.49?) I hated the limited selection (for the love of a bag of organic carrots...I know they're lurking somewhere!). I hated the time it took me to scroll endlessly through too much I'm-never-going-to-buy-this stuff in order to find the 1 kind of yogurt that I want. I figure that the time spent scrolling would go down the more I used the service and could just reference back against my previous orders. Admittedly, I like that part. But it took a s-w-e-e-t forever to get my $35 order when factoring in cost & actual want/need. Even taking my children with me, I can do that quicker.
Fifth blush - Hidden costs are for the birds. I didn't know that there would be mark-ups. Silly me to think that once I paid for a service, I would then pay the cost that the brick & mortar store charges. And for someone who has never had pizza delivered and who almost never tips when it is optional because seriously, a $35 haircut doesn't need to have an additional charge, I did not see the tipping of the Shipt person coming. That was it for me.
I had it for about 48-hours. I made one order with it. I like it in theory, and I think that there are other slightly different services that may be more worth my time/money, but this one just is NOT. But, the person I talked with via live chat on a Sunday afternoon was lovely and refunded the service fee without question.
Props to those who are making these grocery services work. Back when I was a teenager and helping my grandparents with their grocery shopping, I had a couple of thoughts about how cool this kind of a personalized grocery shopper could be. But gag. If this is the best it can be...pass.